Effective Date: 03/02/2025

1. Introduction
LVTECH ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website and services. By accessing our website or utilizing our on-site computer repair services, you consent to the data practices described in this policy.

2. Information We Collect
We may collect the following types of information:

• Personal Information: Name, phone number, email address, and physical address.

• Billing Information: Payment details, including credit card information, when applicable.

• Device Information: Make, model, operating system, and software details of your computer or device.

• Technical Information: IP address, browser type, and usage data collected via cookies and similar technologies.

3. How We Use Your Information
We use the information we collect for the following purposes:

• To schedule and provide on-site computer repair services.

• To process payments and invoices.

• To communicate with you regarding your service requests.

• To improve our website and services through analytics.

• To comply with legal obligations and prevent fraud.

4. How We Share Your Information
We do not sell or rent your personal information. However, we may share it in the following cases:

• With Service Providers: Third-party vendors who assist in payment processing, scheduling, or IT support.

• For Legal Reasons: When required to comply with legal obligations, enforce our policies, or protect our rights.

• Business Transfers: In the event of a merger, sale, or acquisition of our business.

5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet can be guaranteed as 100% secure.

6. Your Rights and Choices
You have the following rights regarding your personal information:

• Access and Correction: Request access to or correction of your personal data.

• Opt-Out: Unsubscribe from marketing communications at any time.

• Data Deletion: Request the deletion of your personal data, subject to legal limitations.

7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience and analyze website traffic. You can adjust your browser settings to refuse cookies, but some features of our site may not function properly without them.

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of our services constitutes acceptance of the revised policy.

10. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us at:

LVTech
info@luckytech.ca
514 448 6686
Chateauguay, Quebec, Canada